|
Product Ordering & Returns
Book Trade Discounts
Returns & Problems with Damaged/Missing Shipments
If You've Received a Bill from Us
Please see our "Billing" section
General Policies
Privacy Policy
Book Trade Discounts
Typical trade discounts are available to bookstores and other trade resellers.
Only bona fide resellers are entitled to trade discounts. Booksellers must provide a valid SAN number or any reseller must provide a verifiable reseller Certificate appropriate to their state.
A trade discount schedule may be requested via the Trade Discount Request Form.
Returns & Problems with Damaged/Missing Shipments
Consumer/Customers:
The information below is specific to trade resellers of TetraMesa products. Customers who have purchased products from retail or online shops must use the return procedures from those original points of purchase. If you have ordered the title "Privacy Tactics" directly from TetraMesa, you can find consumer product return information in the Customer Service section of the Privacy Tactics web site.
Trade resellers:
You will receive reseller return information when you first request trade discount information via the Trade Discount Request Form.
Return Merchandise Authorization (RMA) is required to receive credit for returns. You may use the Return Merchandise Authorization Form to get an RMA number for your return shipment. Also use this form if you need an updated copy of TetraMesa's discount schedule and return policies. Just ask for this in the Comments section of the form.
Details on trade reseller return policies are available in our Book Trade information section.
If You've Received a Bill from Us
Please see our Billing Section
Privacy Policy
Please see our full Privacy Policy
|
